Troubleshooting? A message from an angry customer.
Don't use Earthlink. Don't use Time Warner Cable. Don't. Save yourself time, grief, and effort. I really believe they hire anybody with warm blood.
After several attempts to explain we have moved to a new location, they are still screwing with our Internet and email. And cable phone? Don't bother. You can't hear well, there's static on the line, and frankly ... it's not worth the money.
Troubleshooting? Right now, I'd like to shoot the total idiots who've caused all the trouble.
Time Warner Cable - Earthlink. Don't bother. They're not worth it.
This was a message from our sponsor ... Southern Fried Woman. A woman who'd love to fry the folks at Time Warner and Earthlink who can't get simple English through their first grade brains.